Privacy statement

The Dutch Gorilla Foundation processes personal data and other data in accordance with the applicable legislation. The privacy of our donors, guardians, volunteers, website visitors and other interested parties is of great importance to us. The personal data is therefore handled and secured with the utmost possible care. The Dutch Gorilla Foundation complies with the General Data Protection Regulation (GDPR). The data controller is the Dutch Gorilla Foundation based in Arnhem, the Netherlands.

Processing of personal data

We keep records in separate administrations of our donors, guardians and other relations. These other relations are individuals who are known to the Dutch Gorilla Foundation (e.g. by participating in a campaign, subscribing to the newsletter or requesting information), but who are not a donor or a guardian. Personal data of volunteers is recorded in the volunteer administration.

The collection of personal data takes place via the website when you subscribe to our e-mail newsletter or when you register as a guardian, donor or volunteer. And offline, this is done via our donation or adoption leaflet or a telephone call. The Dutch Gorilla Foundation uses your personal data (name, address, place of residence, telephone number, e-mail address, gender and date of birth) to carry out its activities, to keep you informed about what we do and to do fundraising. We will always aim to take your preferences into account. If you however do not wish to receive this information, please inform the Dutch Gorilla Foundation in writing. You can find the contact details below.

Financial data and data relating to a transaction, donation, purchase or payment are collected in order to action the agreement (donation, adoption or purchase). This data will of course not be provided to third parties for commercial purposes.

Contact with guardians, donors and our other relations

New guardians and donors receive a welcome message by post and e-mail from the Dutch Gorilla Foundation confirming the donation or adoption. If you have provided your e-mail address to the Dutch Gorilla Foundation (either by own subscription to the newsletter or when you’ve signed up as a guardian or donor) we will keep you informed about our work via the monthly newsletter “GorillaPost”. Additionally we will ask your support for special events or initiatives, inform you on achievements of the foundation and occasionally ask for a contribution.

The Dutch Gorilla Foundation uses Mailchimp for sending out e-mail campaigns. Mailchimp helps us to gain insight into the results of our campaigns. This includes open rates, being able to trace which recipient did (not) open the e-mail and clicked on any links in the body of the e-mail. This tracking data gives the Dutch Gorilla Foundation the possibility to improve the content of our newsletter and better connect the recipients of our mailings.

Unsubscribe from newsletter

Don’t you want to receive our newsletter anymore? You can at any time click the unsubscribe button at the bottom of each e-mail we send. You can also choose to contact the Dutch Gorilla Foundation by phone: +31 (0)6 12 61 41 64 (during office hours) or by e-mail to

Dutch Gorilla Foundation and other websites

On you will find links to other websites. The Dutch Gorilla Foundation is not responsible how these sites deal with your personal data. Please read the privacy statement on the site you are visiting.

Visitor behavior

On we keep track of general visitor data, such as the most requested pages. This data does not identify the visitor. The aim of this data collection is to optimize the layout of the website. This data can also be used to improve the content on our site. By doing so, the Dutch Gorilla Foundation can improve its services.

Use of cookies

The Dutch Gorilla Foundation uses cookies on her website. A cookie is a small file containing data that is stored on your computer’s hard drive. The Dutch Gorilla Foundation only uses temporary (functional and analytical) cookies to obtain statistical data about the site. If you have disabled the use of cookies in your browser, you can still visit all elements of the website.


The Dutch Gorilla Foundation has taken the appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing. For example, access to the data is strictly limited to employees who need to use the data to carry out the activity, such as distributing the newsletter or debt collection processing. In addition, your visit to our website is secured by an SSL certificate. This means that the connection to our website is private.

Duration of storage

Your personal data will not be kept longer than necessary. Our aim is to delete personal data as soon as we no longer need it for our activities. To send newsletters, your e-mail address, first and last name are saved in Mailchimp. This storage of your data is for an indefinite period of time as you can unsubscribe (at any time) via the link at the bottom of each newsletter or by sending an e-mail to Some other information (such as that of our donors and guardians) is stored in a separate (protected) administration because it is required for financial and/or tax reasons. This personal data is kept for seven years.

If you contact us via e-mail, any information you provide, such as your name and e-mail address will be stored on our e-mail server. Those e-mails shall be retained for a maximum period of seven years. The information Google Analytics collects on the website is anonymous, which means it isn’t linked to your name or e-mail address. This data is stored for an indefinite period of time within Google Analytics.

Right to view, adapt or remove your personal data

You can request access to the information we collect about you at any time, or have it amended or deleted. You can submit your request by letter with your name, address, telephone number and a copy of a valid identification document. You can send your letter to the Dutch Gorilla Foundation, Klarendalseweg 265, 6822 GL Arnhem, the Netherlands.

If you believe the Dutch Gorilla Foundation doesn’t handle your personal data accurately, you can contact the Dutch Data Protection Authority (Dutch DPA) to file a complaint. You can find their contact details via this link.


The Dutch Gorilla Foundation reserves the right to make changes to the Privacy Statement.


If you have any questions about the Privacy Statement, please contact us. You can choose to contact us either by phone +31 (0)6 12 61 41 64 (during office hours) or via

Version: 14 May 2018.

Registration Chamber of Commerce & contact details

We are registered at the Chamber of Commerce under the name: Gorilla Stichting Nederland/Dutch Gorilla Foundation. Registration number Chamber of Commerce: 64189244

Contact details:
Klarendalseweg 265,
6822 GL Arnhem, the Netherlands
Telephone: +31 (0)6 12 61 41 64